Technical Timeline

Working at a hunting and fishing store as a Web Developer, I gained comprehensive experience managing all aspects of e-commerce across platforms like Amazon, eBay, and our own website. I was responsible for overseeing the sales funnel, optimizing online presence, and ensuring seamless user experiences. Collaborating with offshore developers on Magento, I honed my skills in project management, technical troubleshooting, and cross-cultural communication. This role sharpened my ability to drive e-commerce growth while navigating the complexities of a multi-platform retail environment.

As an IT Operations Manager at Staples, I acquired a multifaceted experience overseeing the technology infrastructure that supports both the retail and online aspects of the business. My role involved ensuring the smooth operation of IT systems, managing IT support teams, and implementing technology solutions to improve efficiency and customer satisfaction. I gained expertise in vendor management, network administration, and cybersecurity practices, alongside developing strategies for disaster recovery and data integrity. Collaborating with various departments, I played a key role in driving the digital transformation initiatives within the company, enhancing the shopping experience for customers and streamlining operations for the staff. This position allowed me to refine my leadership skills, deepen my technical knowledge, and understand the critical role of IT in retail operations.

Over the past four years working as a Computer Systems Engineer at Aperion, a Managed Service Provider, I've amassed a wealth of experience that has profoundly shaped my technical and consultative skills. My role encompassed a broad spectrum of responsibilities, from system and network administration to server installation and the deployment of monitoring tools. This position required a deep understanding of various technologies to ensure the optimal performance and security of our clients' IT infrastructure.

I played a pivotal role in scaling infrastructure to meet the dynamic needs of thousands of small businesses, tailoring solutions to their unique challenges. This aspect of my job not only honed my technical skills but also my ability to listen, analyze, and provide strategic advice that aligns with our clients' business objectives.

My responsibilities extended to pre-sales, where I contributed to the growth of Aperion by engaging with potential clients, understanding their needs, and proposing solutions that would best meet their technology requirements. Additionally, managing the website administration allowed me to ensure that our digital front was both reflective of our capabilities and a resource for current and prospective clients.

The experience has been incredibly rewarding, offering me the opportunity to work on a multitude of projects across different industries. It has sharpened my problem-solving skills, my ability to manage multiple projects simultaneously, and my competence in communicating complex technical concepts in an understandable manner to clients. Working at Aperion has been a cornerstone in my career, significantly enhancing my expertise in IT and consulting, and preparing me for future challenges and opportunities in the technology sector.

Containerization and Orchestration Tools

Code Editors

Web Development

Data Science tools

Opperating systems

Project Management

Azure

SIEM

Virtualization